Business process flow included the following stakeholders:

– Clients
– Freelancers
– Admin team

Below are a few points that were considered while solving this problem:

– Helping clients get access to genuine/verified freelancers and view their portfolio
– Enable connections through the platform to ensure seamless communication
– Act as an intermediate for transfer of money so that commitment is ensured from both the parties
– Give a coherent view of tasks and concurrent projects with milestones and deliverables to all parties to ensure smooth execution of projects

ASCENT developed a web-based application with the following broad features:

– Help clients post tasks based on their requirements, budget and timelines. The system automatically evaluates freelancers based on their skillset, budget, bandwidth and prior ratings (professionalism, quality and commitment) and connects them to the clients
– Clients can view freelancers’ portfolios and respond to proposals
– Guarantee of payment and timely completion is ensured through milestone-wise payments
– Admin gets a coherent view of project status, milestones, delivery and payments to ensure minimal delays and friction between parties
– Proposal, invoicing, payments and receipts get channelised through the platform ensuring complete accountability and auditing